Privacy Policy

Accessing and updating

This website is owned and operated by CITAGLEN SIGNS LTD. Citaglen Signs Ltd is the controller of all personal information collected on this website.

What do we gather from you?

This website is owned and operated by CITAGLEN SIGNS LTD. Citaglen Signs Ltd is the controller of all personal information collected on this website.

Use of your personal information
Our main aim in gathering your personal information is to provide you with an efficient service. We use your personal information in order that we can contact you should we have a query with your order and to get the goods to you as speedily as possible.

Cookies

A cookie is an identifier which we transfer to your hard drive through your web browser when you visit our website. It enables our own system to recognise you when you visit our website, to track the pages you looked at while visiting our website and therefore to improve our service to you. Cookies may also be used to compile aggregate personal information about the areas of our website which are visited most frequently. This aggregate personal information can be used to enhance the content of our website and make your use of it easier. If you wish to reject our cookie, you may configure your browser to do so. However, if you do so, you may not be able to use certain features on our website.
Protection of your personal information and retention
Our website and associated databases are protected by certified firewalls in order to protect your personal information from access by unauthorised persons and against unlawful processing. The website uses the latest technology with full backups. We also keep your personal information confidential. Password protection is provided for all users of this website. All outgoing and incoming email is scanned for viruses. We also keep your personal information confidential. We will retain your personal information for a reasonable period or as long as the law requires.
You are entitled to see the personal information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us by using the methods listed below. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the personal information we hold about you.
Changes to our privacy policy
From time to time, it may be necessary for us to change this privacy policy, so we suggest that you check here periodically.

Questions or complaints

By submitting your personal information to us you consent to the use of that personal information as set out in this privacy policy. If you have any questions, concerns, comments or complaints about this privacy policy and/or our collection or use of personal information, or if you wish us to stop processing your personal information for any particular purpose or purposes, then please contact us by telephone 01225 700100